BDC Services for Car Dealerships

Call Contact Confirm works almost any type of dealership lead and call: internet and third-party leads, trade-in and KBB Instant Cash Offer leads, phone-ups, service customers and your own database. Every service runs inside your CRM, in English and Spanish.

Appointment Setting

Dealership appointment setting from Call Contact Confirm: we book, confirm and follow up on sales and service appointments in English and Spanish, inside your CRM.

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Automotive Call Center

An automotive call center built for dealerships: Call Contact Confirm handles inbound and outbound sales and service calls in English and Spanish, inside your CRM.

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Bilingual BDC (English & Spanish)

Call Contact Confirm is a bilingual BDC for car dealerships. Our English and Spanish agents answer calls, follow up on leads and book appointments for dealers nationwide.

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CRM Management

Call Contact Confirm's BDC works inside your dealership CRM: VinSolutions, eLeads, DealerCenter, ProMax, DealerSocket, HubSpot, Podium, Drivee and more.

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Customer Retention & Follow-Up

Customer retention for car dealerships: Call Contact Confirm makes post-sale and post-service follow-up calls in English and Spanish to protect CSI and bring customers back.

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Equity Mining & Database Outreach

Call Contact Confirm runs bilingual equity mining and database outreach for dealerships: calling customers in a position to upgrade and booking sales appointments.

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KBB Instant Cash Offer Leads

Call Contact Confirm works Kelley Blue Book Instant Cash Offer (KBB ICO) leads for dealerships: fast bilingual follow-up that turns cash offers into trade-in appointments.

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Lead Management & Follow-Up

Dealership lead management from Call Contact Confirm: fast, persistent follow-up on internet, third-party and trade-in leads, worked in your CRM in English and Spanish.

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Outsourced Automotive BDC

Outsourced automotive BDC from Call Contact Confirm: bilingual agents who answer calls, work your internet and trade-in leads, and book appointments inside your CRM.

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Phone Answering & Missed Calls

Stop losing dealership calls to voicemail. Call Contact Confirm answers and returns sales and service calls in English and Spanish and books appointments.

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Service BDC

Outsourced service BDC from Call Contact Confirm: bilingual agents who book service appointments, send reminders, follow up on declined work and run recall outreach.

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Spanish BDC (BDC en Español)

Spanish-language BDC for car dealerships. Call Contact Confirm's agents call, text and book appointments with Spanish-speaking customers for dealers across the U.S.

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Not sure where to start?

Most dealerships start with the lead source or department where they're losing the most customers. Tell us about your store and we'll recommend a starting point.

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