Terms and Conditions

Please read these Terms and Conditions ("Terms") carefully before using the Call Contact Confirm website (the "Service") operated by us. These terms govern your use of our BDC services for dealerships and automotive businesses.

Agreement to Terms

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service. Your continued use of our BDC company services constitutes acceptance of these terms.

Use of Services

Call Contact Confirm provides professional BDC services for dealerships and automotive businesses. Our services include but are not limited to: automotive call center operations, bilingual BDC support, lead management, and customer service support. You agree to use our services in compliance with all applicable laws and regulations.

Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Call Contact Confirm and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Call Contact Confirm.

Service Level Agreements

For clients utilizing our BDC for automotive businesses, specific service level agreements (SLAs) will be outlined in your individual service contract. These SLAs detail response times, performance metrics, and quality standards for our off-site BDC services.

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Call Contact Confirm. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that Call Contact Confirm shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

Confidentiality

As a BDC company for dealerships, we understand the sensitive nature of customer data and dealership information. We maintain strict confidentiality protocols and will not disclose any proprietary information without your express written consent, except as required by law.

Limitation of Liability

In no event shall Call Contact Confirm, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

Contact Us

If you have any questions about these Terms and Conditions, please contact us:

• By email: CCC@CallContactConfirm.com
• By phone: 1(863) 353-0100
• By visiting our Contact Us page