Call Contact Confirm · English & Spanish

Bilingual BDC Company for Car Dealerships

Call Contact Confirm answers your calls, follows up on every lead and books appointments in English and Spanish, working inside your CRM for car and truck dealerships, and dealerships of every kind, across the United States.

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An experienced BDC team for car dealerships collaborating in a modern office

Expert BDC Management

Our BDC management is committed to excellence, ensuring every interaction enhances your dealership's reputation and customer satisfaction.

Bilingual BDC Support

Our bilingual BDC for dealerships connects you with a wider audience through fluent English and Spanish-speaking professionals.

Professional BDC Services

Our highly-trained team acts as a seamless extension of your dealership, delivering top-tier customer service and results.

Professional automotive dealership team discussing business strategy in a modern office

Boosting Your Dealership's ROI

Why Partner with a Specialized BDC for Automotive Businesses?

In today's competitive automotive market, a generic call center isn't enough. You need a specialized Business Development Center (BDC) that understands the unique challenges and opportunities of your dealership. At Call Contact Confirm, our BDC company lives and breathes automotive sales. Our team isn't just trained in customer service; they are experts in automotive terminology, lead qualification, and appointment setting that converts.

By outsourcing to our dedicated off-site BDC for dealerships, you free up your sales team to focus on what they do best: closing deals. We handle the crucial top-of-funnel activities, from initial lead response to long-term follow-up, ensuring no opportunity is missed. This strategic partnership leads to higher-quality appointments, increased show rates, and a measurable boost to your bottom line.

Bilingual BDC So You Don't Miss a Potential Customer

  • Boost sales with expert lead source handlers
  • Reliable off-site BDC support
  • Improved team efficiency with our CRM managers
  • Detailed monthly BDC performance reports
  • Significant cost savings with BDC outsource
  • Non-commission based BDC structure
  • Excellent customer service guaranteed
  • A dealer-friendly Business Development Center
More About Our BDC
Bilingual BDC offsite for dealerships team collaborating

Real Results for Real Dealerships

+225%*

More sales, team-wide

2x*

Close rate (17% → 34%)

+73%*

More appointments booked

*Central Florida Ford dealership, KBB Instant Cash Offer leads, our first 30 days vs. the store's monthly average. Appointment show rate: 83%.

Our BDC Services for Automotive Businesses

A professional from a bilingual BDC outsource for dealerships with a headset

Automotive BDC Call Center

Professional inbound and outbound calling to manage all your dealership's customer interactions.

Explore our automotive call center
A friendly customer service representative from an off-site BDC for car dealerships

Customer Service Support

Our BDC agents provide exceptional care to build lasting customer loyalty for your dealership.

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A team of CRM managers in a Business Development Center for automotive leads

Inbound Lead Handling

Never miss a lead. Our off-site BDC handles all incoming inquiries with speed and professionalism.

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Your Dealership's Best Friend

How Our Off-Site BDC Works

1

BDC Onboarding & Strategy

Our BDC consultants learn your dealership's goals to tailor a perfect BDC outsource solution.

2

Seamless CRM Integration

Our expert CRM managers seamlessly connect with your existing dealership tech stack.

3

Experienced BDC Training

Our agents become experienced BDC experts on your brand, inventory and processes.

Join Our BDC Newsletter

Stay updated with the latest automotive BDC industry trends and news from our team of expert BDC consultants.