BDC for Hawaii Car Dealerships

Bilingual follow-up for Honolulu, Oahu, Hilo, Kona and Maui.

Hawaii's telemarketing law sets its own disclosure deadlines and lets consumers sue. Call Contact Confirm works Hawaii dealership leads in English and Spanish, with outreach planned around the state's rules.

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What Hawaii dealers get

English & Spanish

Puerto Rican, Mexican and other Spanish-speaking customers served in Spanish.

First-minute disclosures

Hawaii requires sales disclosures to begin within the first minute of the call and finish within three.

Consumers can sue

Hawaii consumers can sue for at least $1,000 per violation, or three times their damages.

Hawaii’s Spanish-speaking car buyers

Hawaii’s Latino community goes back to Puerto Rican families who arrived in the early 1900s, joined by Mexican and Central American families, with communities on Oahu, in Hilo and Kona, and in Kahului on Maui. Call Contact Confirm works every lead and call in English or Spanish, whichever the customer prefers. See bilingual BDC.

Hawaii’s Telemarketing Fraud Prevention Act

On top of the federal TCPA, Hawaii’s Telemarketing Fraud Prevention Act (HRS chapter 481P) generally:

  • limits sales calls to 8 a.m. to 9 p.m. in the consumer’s local time,
  • requires disclosures to begin within the first minute and finish within three minutes,
  • limits rings to 10 per call,
  • treats calls that violate the National Do Not Call rules as state violations, and
  • lets consumers sue under Hawaii’s unfair practices law.

Consumers can sue for $1,000 or triple damages, whichever is greater, and the state can seek $500 to $10,000 per violation. Our team honors opt-outs immediately and respects your CRM’s do-not-contact flags. This is general information, not legal advice. Your dealership’s attorney should review your consent forms and outreach policies.

Contact us to talk about your Hawaii dealership.

Last updated October 2026 by the Call Contact Confirm team.

Frequently Asked Questions

What does Hawaii require at the start of a sales call?

Hawaii's Telemarketing Fraud Prevention Act generally requires the caller to begin, within the first minute, and finish, within three minutes, disclosing the purpose of the call, the caller's name, the company and what's being offered. Calls are limited to 8 a.m. to 9 p.m. in the consumer's local time, and the phone can't ring more than 10 times. This is general information, not legal advice; your dealership's counsel should advise on your situation.

What are the penalties in Hawaii?

A violation counts as an unfair or deceptive practice. The state can seek penalties of $500 to $10,000 per violation, and consumers can sue for $1,000 or three times their damages, whichever is greater, or at least $5,000 if the person is elderly, plus attorney fees.

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Call Contact Confirm is a bilingual BDC for dealerships in all 50 states, working your leads and calls in English and Spanish inside your CRM.

Talk to a Bilingual BDC Team Today

Tell us about your dealership and we'll show you how Call Contact Confirm can answer, follow up and book appointments for you, in English and Spanish.

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