Pennsylvania’s Spanish-speaking car buyers
Pennsylvania has large Puerto Rican and Dominican communities in Philadelphia, Allentown, Reading, Lancaster and Bethlehem, and a growing Spanish-speaking population statewide. Call Contact Confirm works every lead and call in English or Spanish, whichever the customer prefers. See bilingual BDC.
Pennsylvania’s Telemarketer Registration Act
On top of the federal TCPA, Pennsylvania’s Telemarketer Registration Act generally requires:
- registration with the Office of Attorney General for telemarketers calling Pennsylvania consumers,
- sales calls only between 8 a.m. and 9 p.m.,
- giving your name, the business and what you’re selling before the pitch,
- no caller-ID blocking, and
- removing numbers on the Pennsylvania Do Not Call list within 30 days of each quarterly update.
The Do Not Call rules have exceptions, including calls at the customer’s request and calls to existing customers.
Our team honors opt-outs immediately and respects your CRM’s do-not-contact flags, and we plan coverage based on your dealership’s hours, Monday through Saturday. This is general information, not legal advice. Your dealership’s attorney should review your outreach policies.
Contact us to talk about your Pennsylvania dealership.