BDC for Massachusetts Car Dealerships

Bilingual follow-up for Greater Boston, Worcester, Springfield, Lawrence and statewide.

Massachusetts has its own Do Not Call registry and strict rules on sales calls. Call Contact Confirm works Massachusetts dealership leads in English and Spanish, with outreach built around them.

Get a Free BDC Consultation Call 1 (863) 353-0100

What Massachusetts dealers get

English & Spanish

Puerto Rican, Dominican, Salvadoran and other Spanish-speaking customers served in Spanish.

Massachusetts rules in mind

Outreach built around the state's Do Not Call registry and disclosure rules.

Your business hours

Coverage planned based on your dealership's hours, Monday through Saturday.

Massachusetts’s Spanish-speaking car buyers

Massachusetts has large Puerto Rican, Dominican, Salvadoran, Guatemalan and Colombian communities in Boston, Chelsea, Lawrence, Lynn, Worcester, Springfield and Holyoke. Call Contact Confirm works every lead and call in English or Spanish, whichever the customer prefers. See bilingual BDC.

Massachusetts’ telemarketing law

On top of the federal TCPA, Massachusetts’ telemarketing law (M.G.L. chapter 159C and 201 CMR 12.00) generally:

  • prohibits unsolicited sales calls between 8 p.m. and 8 a.m.,
  • prohibits calls to numbers on the Massachusetts Do Not Call registry, updated quarterly,
  • prohibits recorded-message sales calls and caller-ID blocking, and
  • requires key disclosures within the first minute of the call.

Exceptions include calls made at the customer’s request and calls following a visit to the business.

Our team honors opt-outs immediately and respects your CRM’s do-not-contact flags, and we plan coverage based on your dealership’s hours, Monday through Saturday. This is general information, not legal advice. Your dealership’s attorney should review your outreach policies.

Contact us to talk about your Massachusetts dealership.

Last updated October 2026 by the Call Contact Confirm team.

Frequently Asked Questions

What does Massachusetts require on sales calls?

In general terms, Massachusetts law (M.G.L. chapter 159C) prohibits unsolicited sales calls between 8 p.m. and 8 a.m., prohibits calls to numbers on the Massachusetts Do Not Call registry, prohibits recorded-message sales calls and caller-ID blocking, and requires key disclosures within the first minute of the call. Exceptions include calls at the customer's request and calls following a visit to the business. This is general information, not legal advice; your dealership's counsel should advise on your situation.

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Nationwide (All 50 States)

Call Contact Confirm is a bilingual BDC for dealerships in all 50 states, working your leads and calls in English and Spanish inside your CRM.

Talk to a Bilingual BDC Team Today

Tell us about your dealership and we'll show you how Call Contact Confirm can answer, follow up and book appointments for you, in English and Spanish.

Get a Free BDC Consultation