BDC for Michigan Car Dealerships

Bilingual follow-up for metro Detroit, Grand Rapids, Lansing and statewide.

Michigan is the heart of the American auto industry, and its dealers compete hard for every lead. Call Contact Confirm works Michigan dealership leads in English and Spanish, with outreach built around the state's telephone solicitation rules.

What Michigan dealers get

English & Spanish

Customers in southwest Detroit, Grand Rapids, Holland and beyond served in Spanish.

Michigan rules in mind

Michigan requires the caller's name and the business's full name at the start, plus a callback number answered by a person.

Your business hours

Coverage planned based on your dealership's hours, Monday through Saturday.

Michigan’s Spanish-speaking car buyers

Michigan’s Spanish-speaking community is centered in southwest Detroit, Grand Rapids, Holland, Lansing and Saginaw, with Mexican-American families going back generations. Call Contact Confirm works every lead and call in English or Spanish, whichever the customer prefers. See bilingual BDC.

Michigan’s telephone solicitation rules

On top of the federal TCPA, Michigan’s rules on sales calls generally require:

  • stating your name and the full name of the business at the start of the call,
  • providing a callback number on request, answered by a live person whenever sales calls are being made,
  • no caller-ID blocking, and
  • no prerecorded sales calls.

Michigan also maintains a do-not-call list, and its penal code restricts certain unsolicited commercial calls between 9 p.m. and 9 a.m.

Our team honors opt-outs immediately and respects your CRM’s do-not-contact flags, and we plan coverage based on your dealership’s hours, Monday through Saturday. This is general information, not legal advice. Your dealership’s attorney should review your outreach policies.

Contact us to talk about your Michigan dealership.

Last updated October 2026 by the Call Contact Confirm team.

Frequently Asked Questions

What does Michigan require on sales calls?

In general terms, Michigan law requires a caller to state their name and the full name of the business at the start of a sales call, provide a callback number on request that a person answers whenever sales calls are being made, and not block caller ID. Michigan also prohibits prerecorded sales calls, maintains a do-not-call list, and its penal code restricts certain unsolicited commercial calls between 9 p.m. and 9 a.m. This is general information, not legal advice; your dealership's counsel should advise on your situation.

Talk to a Bilingual BDC Team Today

Tell us about your dealership and we'll show you how Call Contact Confirm can answer, follow up and book appointments for you, in English and Spanish.

Get a Free BDC Consultation