Alabama’s Spanish-speaking car buyers
Alabama’s Hispanic community has grown in the Birmingham area (Hoover and Homewood), Huntsville, Montgomery and Mobile, and in North Alabama towns such as Albertville and Russellville. Call Contact Confirm works every lead and call in English or Spanish, whichever the customer prefers. See bilingual BDC.
Alabama’s telemarketing rules
On top of the federal TCPA, the Alabama Telemarketing Act, the state’s Do Not Call law and Public Service Commission rules generally:
- bar solicitation calls on Sundays and holidays and outside 8 a.m. to 8 p.m.,
- set up a state Do Not Call register kept by the Public Service Commission,
- require the caller’s true name, the company and what’s being offered within 30 seconds,
- require many commercial telephone sellers to be licensed by the Attorney General and bonded, with exemptions, and
- prohibit blocking caller ID.
Penalties can reach $2,000 per knowing violation, and consumers can sue in some cases. Our team honors opt-outs immediately and respects your CRM’s do-not-contact flags. This is general information, not legal advice. Your dealership’s attorney should review your consent forms and outreach policies.
Contact us to talk about your Alabama dealership.