BDC for Indiana Car Dealerships

Bilingual follow-up for Indianapolis, Fort Wayne, Lake County, Elkhart and statewide.

Indiana keeps its own Do Not Call list and, since 2024, counts text messages as sales calls. Call Contact Confirm works Indiana dealership leads in English and Spanish, with outreach planned around the state's rules.

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What Indiana dealers get

English & Spanish

Mexican, Puerto Rican, Guatemalan and other Spanish-speaking customers served in Spanish.

Indiana's own Do Not Call list

Indiana keeps a state list, separate from the federal registry, with new listings released every quarter.

Texts count in Indiana

Since 2024, Indiana's definition of a telephone sales call includes text and picture messages.

Indiana’s Spanish-speaking car buyers

Indiana’s Hispanic community is centered in Indianapolis, Lake County (East Chicago, Hammond and Gary), Fort Wayne, Elkhart and Goshen, and Lafayette. Call Contact Confirm works every lead and call in English or Spanish, whichever the customer prefers. See bilingual BDC.

Indiana’s telephone solicitation law

On top of the federal TCPA, Indiana’s telephone solicitation law (Indiana Code 24-4.7) generally:

  • sets up a state Do Not Call list kept by the Attorney General, updated quarterly,
  • counts text, picture and app messages as telephone sales calls (2024 amendment),
  • requires the caller’s real first and last name and the business the call is made for, given immediately,
  • requires consent, or a live operator first, before an automated dialing and announcing device plays a message, and
  • prohibits blocking caller ID.

The Attorney General can seek up to $10,000 for a first violation and $25,000 for each later one. Our team honors opt-outs immediately and respects your CRM’s do-not-contact flags. This is general information, not legal advice. Your dealership’s attorney should review your consent forms and outreach policies.

Contact us to talk about your Indiana dealership.

Last updated October 2026 by the Call Contact Confirm team.

Frequently Asked Questions

Does Indiana have its own Do Not Call list?

Yes. The Indiana Attorney General keeps a state Do Not Call list covering home, wireless and internet phone numbers, with new listings released in January, April, July and October. Indiana law generally prohibits sales calls and texts to numbers on the most current quarterly listing, with exceptions such as calls made at the consumer's express request. Unlike federal rules, Indiana has no general exception for existing customers. This is general information, not legal advice; your dealership's counsel should advise on your situation.

What does Indiana require at the start of a sales call?

Indiana generally requires the caller to give, right away, their real first and last name and the name of the business the call is made for. Violations can bring civil penalties of up to $10,000 for a first violation and up to $25,000 for each later one, and each call counts separately.

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Nationwide (All 50 States)

Call Contact Confirm is a bilingual BDC for dealerships in all 50 states, working your leads and calls in English and Spanish inside your CRM.

Talk to a Bilingual BDC Team Today

Tell us about your dealership and we'll show you how Call Contact Confirm can answer, follow up and book appointments for you, in English and Spanish.

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